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Shipping & Returns

Please reach us on IG @chiaocharms_ or at if you cannot find an answer to your question.

Shipping Policy

Orders processed in 2-5 business days. Standard and expedited domestic shipping available.

Return & Refund Policy


Ciao Charms reserves the right to refuse any returns or refunds to all orders. Only orders that have been damaged due to shipment would be considered in a case by case basis.


No exchanges. All sales are final.

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