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Store Policy

Customer Care

We value your satisfaction and offer excellent customer care services. Contact us at with any questions or concerns. Our friendly and knowledgeable support team is always ready to assist you.

We welcome any suggestions or comments you may have. We are constantly striving to improve our products and services, and your input is crucial to our success. Please feel free to leave a review on our website or social media pages to let us know how we're doing.

Privacy & Safety

We use industry-standard encryption to protect your personal and payment information, so you can shop with confidence knowing that your data is secure. We only collect the information that is necessary to complete your order, such as your name, address, and payment details. We will never sell or share your information with third parties unless required by law.

We may use your information to send you updates about your order status, such as shipping and delivery notifications. We may also send you marketing emails or newsletters, but only if you have opted in to receive them. You can opt out of these communications at any time by clicking the unsubscribe link in the email.

Wholesale Inquiries

At Ciao Charms, we offer a range of stunning products that are perfect for retailers looking to add high-quality items to their inventory. We welcome wholesale inquiries and are committed to providing excellent service to our wholesale partners.

Our wholesale program offers competitive pricing and volume discounts, making it easy for you to increase your profit margins.

To become a wholesale partner, simply email us at Our wholesale team will review your application and get back to you as soon as possible with more information.

Payment Methods

Payment Methods

- Payment Link

- Cash On Delivery (only available in UAE & Oman)

- Offline Payments (Bank transfer)

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